Troubleshooting for senders with email delivery issues - Gmail Help

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Troubleshooting for senders with email delivery issues

To ensure your mail is delivered to Gmail users, comply with our Email Senders Guidelines. If you still can’t resolve your issue, this page can help you troubleshoot.

What is the issue?Sent emails are “Temp failed / Rejected” or classified as “Spam/Phishing”Sent emails are “Temp failed / Rejected” or classified as “Spam/Phishing”Sent emails are delivered to the wrong inbox category

From where do you send messages that are blocked or filtered to Spam?I send from my own domainI send from Gmail or a G Suite-hosted domainI send from my own domainI represent a third-party sender (an ISP, e.g.)

Messages from your domain can be flagged as spam if your servers are used as an open relay or have been compromised by a virus or malware. You can run a scan of your system to check for these problems.

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Was your email server compromised?NoYes, but I fixed the problemNo

Was the email unauthenticated?NoYes, but I fixed the problem No

Please verify that you:

Sign messages with DKIM. Gmail doesn’t authenticate messages signed with keys that use fewer than 1024 bits.
Publish a SPF Record.
Publish a DMARC policy.

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Were your subscription practices incomplete?Yes, but I fixed the problemNo

Was your problem caused by an affiliate?Yes, but I fixed the problemNo

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Rejected messages

català‎dansk‎Deutsch‎English (United Kingdom)‎español‎español (Latinoamérica)‎Filipino‎français‎hrvatski‎Indonesia‎italiano‎latviešu‎lietuvių‎magyar‎Melayu‎Nederlands‎norsk‎polski‎português‎português (Brasil)‎română‎slovenčina‎slovenščina‎suomi‎svenska‎Tiếng Việt‎Türkçe‎čeština‎Ελληνικά‎български‎русский‎српски‎українська‎‏עברית‏العربية‏فارسیमराठी‎हिन्दी‎தமிழ்‎తెలుగు‎ไทย‎中文（简体）‎中文（繁體）‎日本語‎한국어‎ English‎

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